Frequently Asked Questions

What is your return policy?

All sales are final and non-refundable.

How do I track my order?

Upon ordering, expect an email confirmation with your order number and tracking. Tracking will be updated once shipped.

Do you ship internationally?

At this time, Ma'wa ships exclusively within the United States. We are actively expanding our shipping capabilities to serve international customers and plan to offer this service in the future. For detailed shipping information, please visit our shipping policy page.

What payment methods do you accept?

We accept all major credit cards, paypal, and venmo.

Can I modify or cancel my order after it's been placed?

Order modifications and cancellations are not permitted after placement.